Product Support Engineer – LB

Profile Description

Product Support Engineer

Allstaff Recruitment are recruiting for a Product Support Engineer, to join an ever-growing manufacturing company based in Bedfordshire. As a Product Support Engineer, you will be supporting product improvement, whilst dealing with complex product issues and providing the best service to clients and customers.

The Product Support Engineer role is offered on a permanent, full time basis working Monday – Friday 8:30am to 4:00pm.  Starting salary of between £25,000 to £27,000.

Essential skills for a Product Support Engineer:

  • Candidates will be able to conduct calibration, services and repairs of products
  • Handle complex technical enquiries from customers, ensuring that any problems are resolved to satisfaction
  • Conduct RCA (Root cause analysis) to identify problems with both applications and products, to resolve in an effective and timely manner
  • Provide input on specification/development and build of new product auto test systems, whilst providing ongoing support for users. As well as advising improvements for all product auto test systems
  • Ensure an up to date and comprehensive knowledge of products, services and policies

 

Needed Qualifications of a Product Support Engineer:

  • Candidates must have a HNC/ONC or equivalent
  • Proficient in MS office, specifically Word and Excel
  • At least 5 years’ experience in electronics, electrical or instrumentation
  • Be able to demonstrate an ability working within a QMS environment

 

Similar roles: product support, product support engineer, bench technician, service engineer, servicing engineer

 

To apply for the Product Support Engineer position, please complete your details below and include a copy of your up to date CV. Alternatively for more information please call us on 01234 273232.

**Thank you for your interest in this Product Support Engineer position, your application will now be reviewed by one of our qualified consultants. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles with Allstaff Recruitment that are advertised regularly on our website. To keep up to date with all our recruitment activities, please like us on Facebook and follow us on LinkedIn and Twitter.

Allstaff Recruitment is an Independent Recruitment Specialist acting as an employment agency and an employment business, specialising in permanent, contract and temporary placements across a vast number of industries in Hertfordshire, Bedfordshire and Buckinghamshire. If you are looking for Jobs in Bedford, then look no further than the Allstaff Recruitment website for a variety of different roles across numerous industries. When looking for recruitment in Bedford, Allstaff Recruitment is genuinely interested in both our candidates and clients and aims to find the best match for you. Our ethos is simple: to build long term relationships by offering an exceptional recruitment service at all times. As a member of the REC, Allstaff Recruitment is committed to working to the highest possible standards. **

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